FAQs
Find answers to the questions users most frequently ask BASIS Technical Support.
The list below is organized by BASIS product component. In some cases, multiple sources contain information regarding one issue, while one resource may address multiple related questions.
Language/Interpreter |
A N S W E R L E G E N D
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Language/Interpreter
CUI - GUI Migration (return to top)
Q. What do I need to know to migrate to GUI?
GUI Terminology and Overview (page 3)
Using the SYSGUI Device (page 5)
Event Driven Programming (page 6)
BASIS Database Management System
ODBC/JDBC (return to top)
Q. How do I connect to my BBx database using ODBC/JDBC?
Quick Start Using a BBj ODBC Driver to Access PRO/5 Data
Quick Start for the BASIS ODBC Driver Connecting to the PRO/5 Data Server
Troubleshooting PRO/5 Data Server TCP/IP Connections
Triggers and Stored Procedures (return to top)
Q. How do I setup/write/test a trigger?
Using Triggers to Maintain Database Integrity
Q. How do I deploy triggers?
Q. How do I setup/write/test a stored procedure?
Using Stored Procedures to Add Business Logic to the Database
Development Tools
BASIS (NetBeans) IDE (return to top)
Q. How do I install the BASIS IDE?
Installing the IDE
Installing BBj 5.x - Windows
Installing BBj 5.x - UNIX/Macintosh OS X
Q. How do I configure the BASIS IDE?
BASIS IDE Webinar Resources (.ppt and multiple videos)
Application Development: BASIS IDE and PRO/5 Development
Q. If I am developing in PRO/5 and/or Visual PRO/5, can I still use the IDE?
Application Development: BASIS IDE and PRO/5 Development
System Administration
Installation, Licensing, and Registration (return to top)
Q. What is included in the installation?
Q. If I have a BBj license, can I run Visual PRO/5?
Q. Do I have to purchase a separate license to use ODBC/JDBC?
Q. Why, after installing Visual PRO/5, am I getting an error that is looking for a BBj license?
Q. What is the difference between a Standard and Extended Edition license?
Q. How do I install a BASIS product?
Q. How do I register a license for my BASIS product?
For BBj and ODBC Driver
Quick Start Using a BBj ODBC Driver to Access PRO/5 Data
For PRO/5
BASIS Installation Guide for UNIX
For PRO/5 Data Server
BASIS Installation Guide for UNIX
For Visual PRO/5
BASIS Installation Guide for Windows
For ODBC
BASIS ODBC Installation Guide for Windows
Q. Why did my license expire?
Why did my license expire? And other common questions regarding licenses
Q. What happens to my license if I ...
- Change machines? hostnames? IP address? BASIS product versions?
- Change/upgrade operating sytems?
- Add/change NIC card?
- Format my hard drive?
Why did my license expire? And other common questions regarding licenses
Q. What is involved in upgrading to BBj from PRO/5 or Visual PRO/5?
Converting to BBj from Earlier Versions of BASIS Products
Q. Where can I find my authorization number?
New Concepts In BASIS Licensing
How to Install a BASIS Product Remotely
TCP/IP Hostname Resolution and the BLM
Why did my license expire? And other common questions regarding licenses
Q. What is a config.bbx file?
The config.bbx Configuration File
Q. Why isn't my display correct?
Terminals Under the UNIX Operating System
Character Sets and Character Encoding
Setting SYSWINDOW to display more than 80 columns
FS LOAD Err=30 - PRO/5: unable to open channel 0
Q. What is an "fs load err="?
FS LOAD Err=17 after adding an alias to the config.bbx file
FS LOAD Err=34 when installing PRO/5 under UNIX
List of possible causes for an FS LOAD Error 13
FS LOAD Err=30 - PRO/5: unable to open channel 0
Q. Where can I find a list of all BBx/BBj error messages?
Enter Index search on "errors" in the online help
Q. What do the FLEXlm/FLEXnet errors mean?
Licensing Troubleshooting Guide
FlexNet Error Code Descriptions (v 11.9; check other guides as needed)
Q. Where can I find my serial number?
How to find out your BASIS product Serial Number
More Information
Readme/relnotes (return to top)